Staff Vacancies

You can send in your CV using our online form »

 

Duty Manager

Job Description Summary

  • Managing and leading a team of staff, and or night team with a hands on approach
  • Ensuring all areas of the hotel run smoothly in a professional and friendly manner for guests to enjoy
  • Dealing with customers, including complaint handling
  • Troubleshooting emergencies
  • Scheduling your staff rota
  • Liaising with other departments
  • Manage and complete all Duty Management duties and tasks for the smooth running of the business
  • Having a positive impact on guests
  • "You're the face of the hotel. You set the tone for guests while they stay there."
  • Have a flair for communication and leadership

Skills Set

  • Good communication skills, particularly with guests and co-workers
  • Diplomacy and communication skills to handle any emergencies in a level-headed manner
  • The ability to multitask and manage your time
  • No fear of decision-making

Job Type:

  • Permanent
  • Full-time

Required Experience:

  • Management or Hotel supervisory experience in 4/5 Star Hotel: 1 year minimum
  • Hospitality: 2 years

Please send your CV to gm@rocpool.com

 

Waiting Staff

Applicants must have a good level of English both spoken and understanding.
Previous experience within hotel/restaurant industry is essential.
All applications must be in English.
A recent photograph along with your CV would be greatly appreciated.

 

Housekeepers

General Hotel cleaning, stripping the beds, making up beds, hoovering & dusting, cleaning of bathrooms, replenishing tea and coffee tray.

  • Previous experience in a three or four star hotel essential. Uniform and meals on duty provided.
  • Three to five days from seven.
  • Turn-down shifts. Evening work. Experience preferred and must be able to converse in and read English fluently; also be of a friendly and pleasant disposition.

The duties would involve turning down rooms, general tidying. We are looking for candidates with great communication skills, self-motivation and the ability to show initiative.

Required experience:

  • Housekeeping, Cleaner: 1 year

Please send all CV’s to gm@rocpool.com

 

Rocpool Reserve is always on the look out for motivated individuals with a keen eye for detail who would like to be part of a like minded team, so please feel free to send in your C.V.